fAQ’s
Where are you located?
Ringwood 3134, VIC.
Operating Hours?
Wednesday, Thursday and Friday 9am-5pm
Saturday and Sunday 9am-11am
Do you deliver?
Limited deliveries are offered. Price start from $15 depending on location. Apartments or locations with limited stopping points, please ensure you are available to collect your order from us kerbside.
How do I place an order?
Enquire HERE to receive a quote. To secure your order, full payment is required for orders under $450. For order above this amount, a 50% non refundable deposit is payable with the remainder payable a month prior to your delivery/pickup date.
How much notice do you need for a Custom cake order?
Minimum 2-3 weeks notice for all orders, or earlier to avoid disappointment. Although we will always do our best to accommodate all requests depending on our availability
Can I make changes to my order?
Amendments can be made up to a month before your event, additional charges may apply depending on the nature of the changes.
What happens if I cancel my order?
Deposits paid are not refundable to account for services already provided to you. Cancellations less than 5 days from delivery/pickup date are not refundable and cannot be used as future store credit. Cancellations more than 5 days ahead of time will receive 50% refund, the remainder is retained for services we have provided. Cakes can only be reschedule within 2 months with no alterations to design whatsoever.
- Click HERE to view our Terms and Conditions -